AI Phone Agents
What is it?
Your AI Phone Agent will take after-hours, or unanswered, inbound calls for your business ensuring no call goes unanswered and no lead is lost. They are a professional first point of contact that will be far more effective than third party call center answering services, for a fraction of the price.
Appointment Requests
When a caller requests an appointment, your AI Agent collects all required information and submits the request directly into your system for follow-up. Appointment times are requested, not confirmed, so your our team retains full control to review availability, contact the customer, and confirm scheduling during times that work for your team based on the services needed.
FAQ'S - Handled Automatically
The AI Agent is trained to answer generalized questions about your business, such as services offered, service areas, hours of operation, and general next steps. It will never give any official diagnostic input and will always steer the customer towards booking an appointment. This reduces unnecessary callbacks, improves caller experience, and ensures customers receive immediate, accurate responses—without taking up your staff's time, or waking anyone in the middle of the night.
Important Limitations & Technical Requirements
This service does not search customer order history, access invoices, dispatch technicians, or confirm appointments in real time. To function properly, calls must be forwarded to the designated line or connected via a VOIP setup, and access will be required to configure routing. This is an intake and request system—not a full-service dispatcher.